Primary
The Governors of Trawden Forest Primary School are seeking to appoint a Business Support Officer (Grade 4) to join our highly successful, welcoming, and dedicated school team.
This is an exciting opportunity for a highly motivated, organised and professional individual to work in a busy school office and play a key role in supporting the smooth day-to-day running of the school.
The Role
Working under the supervision of the School Bursar and the Headteacher the successful candidate will provide a wide range of administrative and clerical support services. The role requires excellent communication skills and the ability to respond professionally to parents, pupils, staff, external agencies and visitors.
Key responsibilities will include:
· Act as the first point of contact for parents and visitors to the school
· Responding to enquiries and providing advice and guidance to pupils, parents, and staff
· Carrying out word processing, spreadsheet work, data input, and filing using a range of IT software
· Supporting the day-to-day administration of a busy primary school office, including telephone and reception duties
· Preparing written communications for parents and pupils and maintaining records of replies received.
· Maintaining, updating, and extracting information from school systems and databases
The Ideal Candidate
We are looking for someone who:
· Is highly motivated, efficient, and well organised
· Is a strong team player with a positive and flexible approach
· Has excellent interpersonal and communication skills
· Ability to manage own time and prioritise workload
· Demonstrates professionalism, discretion, and confidentiality at all times
· Is confident using IT and able to work accurately under pressure in a fast-paced environment
· Strong attention to detail, ensuring accuracy and high standards in all tasks
What We Offer
· A friendly, supportive, and committed staff team
· A positive working environment within a successful primary school
· Ongoing professional development and training opportunities
Qualifications
Essential
· GCSEs (or equivalent) grade C or above - must include English and Maths
Desirable
· First Aid qualification
· Relevant IT or administrative qualifications
· NVQ level 2 Business and Administration qualification (or above)
Experience
Essential
· Previous office-based experience, including answering telephones and reception duties
· Competence in Microsoft Office applications (Word, Excel, Outlook)
Desirable
· Experience of using SIMS, Finance 6, or another relevant finance/IT system
· Experience of working with children and families within a primary school setting
Applying
We welcome applications from all candidates who meet the job description and person specification.
All applications to be returned to: Mrs Stinchon, Headteacher - head@trawden.lancs.sch.uk
Proposed interview date: Monday 9th March 2026
Start date: Monday 13th April 2026 or sooner if possible
Trawden Forest Primary School is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The successful applicant will be subject to an enhanced DBS check and satisfactory references.
For an informal discussion or to arrange a visit to the school please contact: Mrs Sims (School Bursar) 01282 865242 bursar@trawden.lancs.sch.uk